1. GENERAL TERMS
1.1. These Terms and Conditions ("T&C") apply to the usage by You of the Games (as defined below), the related enabling internet, mobile or other platforms through the website https://csgolounge.com/, ("Website") and other related URLs.
1.2. Website is operated by Lounge Dota Two SRL, Costa Rica.
1.3. Website in these T&C refers to Lounge Dota Two SRL, a limited liability company organized under the laws of Costa Rica.
1.4. These T&C constitute a binding agreement between You and Website.
1.5. Website is authorized and regulated in Costa Rica Chamber of Commerce & Industry authorized by the Government of Costa Rica, as an Information Provider legally authorized to conduct online e-gaming operations from Costa Rica.
1.6. These T&C come into force as soon as You click on the "ACCEPT" button, by doing which You signify to Website that You have read these T&C and accept them. By using any of the Websites You signify that You agree with these T&C.
1.7. You must read these T&C carefully in their entirety before clicking on the "ACCEPT" button. If You do not agree with any provision of these T&C You must not use or continue to use the Websites.
1.8. Website reserves the right to update and supplement the T&C at any time. Each version contains the version number and date changes.
1.8.1. At participation in all Games, You agree to the validity and correctness of the T&C in the current version.
1.8.2. By accepting the T&C and/or registering to use the Website, hereby You agree that Website has the right to carry out verification of accounts from time to time and that Website requires and/or are required by applicable laws and regulations and / or by the relevant regulatory authorities for use of the Website and Website products in general. You agree to provide all such information as is required to carry out such verification. Website has the right to suspend the account or reduce the account in a way that Website can consider in its absolute discretion as appropriate, until the appropriate controls replace successfully completed.
1.9. Any amendments will become effective immediately upon being posted on http://csgolounge.com/. It is Your responsibility to review this T&C, together with the specific rules for each Game (if any). You choose to participate in, in order to remain updated with all amendments each time You play. You can easily identify whether these T&C have changed by referring to the Version number and the date of the current T&C stated on this page.
1.10. Rules and explanations for participating in any of Website’s Games, maintaining your account with Website and other important information is provided in separate links on the Website and are incorporated into these T&C by reference.
1.11. Website reserves the right at any time to withdraw from the offer available on The Website of Some Games.
1.12. If you open or attempt to open more than one account, for whatever reason, Website will block or close any or all of your accounts. Should Website decide to leave one account open, it will be the first account that you opened with Website, to which your remaining deposits, if any, will be transferred.
1.13. All the regulations contained in the T&C apply to all Games offered.
1.14. You have no right to allow third parties to use its account. You are held personally liable for safety of its account, login and password.
1.15. All You transactions confirmed by entering your login (account number) and password are deemed valid and having legal effect, with the only transaction restriction being the actual account balance.
1.16. In case of suspicions of the loss of login (account number) and/or password, You are entitled to request change of its account data from the Bookmaker as soon as possible.
2. WEBSITE ACCOUNT
2.1. Registration and opening of Your Website account:
2.2. In order participate in any of Website’s Games; You must first register with Website, open an account ("Account") and place money into Your Website Account
2.3. You are allowed to have only one Website Account. If You attempt to open more than one Website Account, all accounts You try to open shall be blocked or closed.
2.4. If You notice that You have more than one Website Account under different names, You must notify Website immediately.
2.5. A request to open a Website Account is made by filling out the registration form and submitting it to Website online. Website reserves the right to refuse to open an account.
2.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, your date of birth, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to Website that the information provided is true, complete and correct. You are hereby notified that Website carries out verification procedures, whether itself or through third parties, and Your Website Account may be blocked or closed if You are found to supply false or misleading information.
2.7. As part of the registration process You will have to choose Your username and password for Your login into the Website. It is Your sole and exclusive responsibility to ensure that Your login details are kept securely. You must not disclose Your login details to anyone. Website is not responsible for any abuse or misuse of Your Website Account by third parties due to Your disclosure, whether intentional or accidental, whether active or passive, of Your login details to any third party.
2.8. You are not allowed to transfer virtual items from Your Member Account to other players or to receive money from other players into Your Member Account.
2.9. Your account username and password are issued for your personal use and should be kept private at all times. Your account is for your sole personal use only and provided that we have been correctly supplied with the account information requested, we are entitled to assume that all payment and gaming transactions are made by you. We take no responsibility for any third party access to your account and under no circumstances shall the Website be liable for any losses incurred by you as a result of misuse of your password by any person or for any unauthorized access to your account and all transactions where your user name and password have been entered correctly will be regarded as valid, whether or not authorized by you. You should change your password on a regular basis and never disclose it to any third party. We will never ask you to disclose your password. Do not associate your password with anything personal such as names, birth dates, telephone numbers, or other familiar words. This will help to prevent the risk of unauthorized use of your account. It is your sole responsibility to protect and keep your username and password confidential at all times and you are responsible for any unauthorized misuse. We strongly recommend that you disable any automatic password memory in your browser prior to use and that you run appropriate anti-spyware, firewall and virus protection on your computer on a regular basis. Always log out of your account and shut down your computer when not in use and avoid accessing your account at Internet or Cyber cafes, libraries or other public sites that have Internet access. You must report any loss or misuse of your password and if you think your account may have been accessed by a minor please contact us with immediate effect.
3. LOUNGE DOLLARS
3.1. Lounge Dollar is a special Digital Product of the Website used for denomination of services you purchase from Website and awards and customer rebates you may receive from us in certain circumstances. Lounge Dollar are assigned to Your Account in the form of points, which You can use to participate in the Games of the Website or receive access to digital content or entertainment services.
3.2. The Website has the right to award the most active Users and issue consumer rebates or grant Lounge Dollar points by crediting their Accounts with Lounge Dollars for their loyalty to the Website and for their active engagement into activities of the Website in different forms, such as (including but not limited to) participating in the Games of the Website, making new threads on the forum, leaving comments in the existing threads on the forum, placing social bets and any other form of active participation in the Website’s activities.
3.3. The Website can encourage Users for any activity on the Website that in the Website’s opinion helps its promotion and operation and deserves to be rewarded.
3.4. It is in the Website’s full discretion to assess the input of each User and the sum of the award the Website wants to credit to his/her account.
3.5. The Website points Your attention to the fact that it does not gift, give away or distribute Lounge Dollars free of charge in any manner other than as awards for the most active and loyal Users for the content and customer awareness they generate for us.
3.6. Crediting your account: You can credit Your Account by making a top-up transfer via one of our payment facilitation partners and in accordance with the Terms of Services of these partners.
3.7. Withdrawal: You can withdraw un-used Lounge Dollars from Your Account on the Website via services of our payment facilitation partners in accordance with the Terms of Services of these partners.
4. OBLIGATIONS OF PLAYERS
4.1. You hereby declare and warrant that:
4.1.1. You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to You and, under the laws applicable to You, You are allowed to participate in the Games offered on the Website.
4.1.2. In the case of identification of a minor player, the account will be closed immediately.
4.1.3. You will use this Website and your Website Account solely and exclusively for the purpose of Your genuine participating in the Games and not for any financial or other operations, Your participation in the Games will be strictly in Your personal non-professional capacity for recreational and entertainment reasons only;
4.1.4. You participate in the Games on Your own behalf and not on behalf of any other person;
4.1.5. People living or having a permanent or temporary residence in these countries are not entitled to register the player's account on Website, making payments or the use of service Website:
Belgium, Hungary, France, French Guiana, Guernsey, Gibraltar, Ireland, Isle of Man, Jersey, Martinique, French Polynesia, Reunion, Mayotte, Turkey, Spain, Scotland, Israel, United Kingdom and United States. Residents from the aforementioned territories are prohibited from opening an account or in any way use the gaming a services offered by Website.
4.1.6. In the jurisprudence of Your country or the country where You are currently staying gambling and / or games of chance they may be prohibited. You are responsible for making sure such restrictions and / or bans in their home country or the country in which he resides. Website not bear therefore no responsibility or does not compensate for the losses that You suffered as a result of violation of any laws. It is up to You to ensure that You act in accordance with the laws of your home country or the country where You currently reside. You has no right to use the services as anonymizing proxy, VPN or the like in order to bypass the law resulting from the blockade by Website countries. In case of violation of these principles Website reserves the right to block and / or immediately close the account and You lose all wins.
4.1.7. All information that You provide to Website during the term of validity of this agreement is true, complete, and correct, and that You shall immediately notify Website of any change of such information;
4.1.8. You are solely responsible for reporting and accounting for any taxes applicable to You under relevant laws for any winnings that You receive from Website;
18.104.22.168. Website does not provide advice to players regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.
4.1.9. You understand that by participating in the Games You take the risk of losing virtual items deposited into Your Website Account;
4.1.10. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for Your participation in any of the Games. Website hereby reserves the right to invalidate or close Your Website Account or invalidate Your participation in a Game in the event of such behaviour;
4.1.11. In relation to deposits and withdrawals of virtual items into and from Your Website Account, You shall only use Steam account which is valid and lawfully belong to You.
4.1.12. The computer software that we make available to You is owned by Website or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for Your own personal, recreational uses in accordance with all rules, terms and conditions hereby established and in accordance with all applicable laws, rules and regulations.
4.1.13. Games played the Website should be played in the same manner as games played in any other setting. This means that players should be courteous to each other and avoid rude or obscene comments.
5. RESPONSIBLE OF OPERATOR
On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason. You can close your account under our responsible gaming self-exclusion policy at any time by contacting our Customer Support team with the username or registered email details of the account you wish to close. Upon expiry of the self-exclusion period you may request to re-open a closed account by contacting our Customer Support team by emailing with the details of the account you wish to re-open. All requests to re-open a closed account will be reviewed by the Operator. Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion time period has expired. If you have requested us to close your account indefinitely your account cannot be opened for any reason whatsoever. We will use all reasonable endeavours to ensure compliance with our responsible gaming self-exclusion policy. However, you accept that we have no responsibility or liability whatsoever if you continue to deposit and wager using additional not previously disclosed accounts or if you open up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way. Upon self-exclusion all future wagers, Bonus funds and entries in any promotions will be forfeited. We will not be able to reinstate these if the account is reopened after the self-exclusion period. All remaining balances less any active bonuses will be transferred to your credit card, transferred to your bank account or any available payment method at Websites discretion.
6.1. You hereby acknowledge and consent to Websites processing Your personal data for the purposes of allowing You access and use the Website and in order to allow You to participate in Games and to provide ancillary services to You.
6.2. Website will only use Your personal data to allow You to participate in the Games and to carry out operations relevant to Your participation in the Games.
6.3. Website shall also process Your personal data for the purposes of carrying out verification procedures in relation to Your participation in the Games.
6.4. Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing of Your requests, such as effecting transactions on Your Member Account or participating in Games, to carry verification procedures or unless it is required by law. As Websites business partners or suppliers or service providers may be responsible for certain parts of the overall functioning or operation of the Website, personal data may be disclosed to them. You hereby consent to all such disclosures.
6.5. You have the right to access personal data held by Website about You.
6.6. You must promptly inform Website, by amending Your profile or otherwise, of any changes to information provided by You at the time of registration and opening of Your Website Account.
6.7. In order to provide You with an efficient service, Website and/or its service providers may require to transfer Your personal data from one country to another on world-wide basis. You hereby consent to Your personal data so transferred.
6.8. In the processing of Your Website account and associated transactions, Website may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies. You hereby consent to such disclosures.
6.9. In order to make Your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, Website collects a small piece of information sent from Your browser, called a cookie. You can, if You wish, turn off the collection of cookies (please refer to Your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the Websites.
6.10. You consent to Websites informing you from time to time about changes on the Website, new services and promotions. If You do not wish to receive direct marketing data You may opt out of such service. You can opt in again into receiving promotional material by emailing our support department.
7. LIMITATION OF LIABILITY
7.1. You enter the Website and participate in the Games at Your own risk. The Website and the Games are provided without any warranty whatsoever, whether express or implied.
7.2. Website does not guarantee continuous availability and functionality of all products. Website can not be held liable for any damages, lost or lost winnings, which were caused by the unavailability of products offered by Website.
7.3. Website can not be held liable for damages caused by incorrect, delayed, manipulated or improper way of data on the Website. Website places particular emphasis on the technological and financial proper way to store and protect customer data. Despite the behavior of such procedures, Website is not responsible for monitoring the processing of customer information by third parties for loss or damage resulting therefrom. In this context, you can not claim any claims with respect to Website.
7.4. You are responsible for any damage or loss caused by the breach of the T&C or other provisions relating to the Games. You are obliged to Website to compensation for any third party claims resulting from violation of those principles.
7.5. Website not liable for your damage or loss , that were beyond the normal control and provided Website at the time of entry. Excluded is any liability for damages and losses that result from carelessness. Website is not responsible for lost winnings.
7.6. Without prejudice to the generality of the preceding provision, Website, its directors, employees, partners, service providers:
7.6.1. do not warrant that the software or the Website is/are fit for their purpose;
7.6.2. do not warrant that the software and Website are free from errors;
7.6.3. do not warrant that the Websites and/or Games will be accessible without interruptions;
7.6.4. shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Websites or Your participation in the Games.
7.7. You hereby agree to fully indemnify and hold harmless Website, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the Games.
8. ANTI-MONEY LAUNDERING REPORTING
8.1. Website complies with the laws of Costa Rica. Website shall report any suspicious transaction to the relevant competent authorities in Costa Rica.
8.2. If You become aware of any suspicious activity relating to any of the Games of the Website, You must report this to Website immediately.
8.3. Website will suspend, block or close Your Website Account and withhold funds if requested to do so in accordance with the laws of Costa Rica.
8.4. Website reserves the right to use additional procedures and means to verify that all transactions are in line with the company’s anti-money laundering procedures.
9. WEBSITE USE RULES
10. BREACHES, PENALTIES AND TERMINATION
10.1. If You breach any provision of these T&C or Website has a reasonable ground to suspect that You have breached them, Website the right not to open, suspend, close Your Member Account, withhold any money in your account (including the deposit) and apply such funds on account of any damages due by You.
10.2. If Website suspects that You are engaged in illegal or fraudulent activities when using the Website; or in breach of this Agreement; or that You are having problems with creditors or otherwise detrimental to our business, we may freeze or terminate Your account or cancel any stakes at our absolute discretion.
10.3. You acknowledge that Website shall be the final decision-maker of whether You have violated Website s rules, terms or conditions in a manner that results in Websites suspension or permanent barring from participation in our site.
10.4. Website does not accept liability for any breach by you of the applicable laws of your country of residence. Website reserves the right at its sole discretion to declare any wager as void if a player is identified as playing illegally, in which event no winnings will be paid.
11. MISCARRIED AND ABORTED GAMES
11.1. Website is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the Game play. Refunds may be given solely at the discretion of the management.
11.2. Website shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
11.3. In the event of a Game malfunction all wagers are void.
11.4. In the event a Game is started but miscarries because of a failure of the system, Website shall refund the amount of virtual skins wagered in the game to You by crediting it to Your Account or, if the account no longer exists, by sending virtual items to You in an approved manner;
11.5. In the event your participation in a game is, after You have made a wager, is interrupted by a failure of the telecommunications system or a failure of the players computer system that prevents You from continuing the game, the game shall conclude on its own and on the restoration of the system You may view the outcome of the game in the account pages and if the player wins, the amount won will be debited immediately to his User Account.
12. INTELLECTUAL PROPERTY
12.1. Website is the sole owner of the trademark Website and the Website logo. Any unauthorized use of the Website trademark and the Website logo may result in prosecution.
12.2. Posted on the website files, texts, photographs, melodies, videos, graphics, logos, images, software and applications are owned Website or have been made available for Website under a valid license. You do not have any right to them.
12.3. www.Website is the uniform resource locator of Website and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.
12.4. Website is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.
12.5. The contents and structure of Website’s pages are subject to copyright Š and database right. All rights reserved. The copyright in this Website including all text, graphics, code, files and links belongs to Websites operator and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system does therefore not confer any rights whatsoever to the intellectual property contained in our system.
12.6. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Website.
12.7. You agree not to use any automatic or manual device to monitor or Website web pages or any content therein. Any unauthorized use or reproduction may be prosecuted.
If any provision of these T&C is held to be illegal or unenforceable, such provision shall be severed from these T&C and all other provisions shall remain in force unaffected by such severance.
Website reserves the right to assign or otherwise lawfully transfer this Agreement. You shall not assign or otherwise transfer this Agreement.
15. ENTIRE AGREEMENT AND ADMISSIBILITY
15.1. This Agreement constitutes the entire agreement between You and Website with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and Website with respect to this Website.
15.2. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
16. APPLICABLE LAW AND JURISDICTION
These T&C are governed by the Laws of Costa Rica and the parties submit to the jurisdiction of the Costa Rica courts
17.1. The Website is entitled to amend these Rules without agreement with You and other parties by notifying them thereof through publishing new revision of the Rules in the Website.
17.2. You shall regularly, and as a rule, at least once per month, read content of the Rules in order to follow their amendments in a timely manner.
17.3. New revision of the Rules shall come into force since the time they are published in the Website, unless other term of amendments coming into force is defined by the Website. Conditions of the previously made social bets remain unchanged, while social bets made since the date amendments come into force shall be subject to revised conditions.
17.4. The Website may terminate, restrict or amend conditions of providing access to the Website either to all, group of or one Client at any time. The Website shall exercise its reasonable efforts to warn the Clients thereof by notice in the Website (except for force majeure or bad faith or wrongful conduct of the Client).
17.5. The valid revision of the Rules is as of January 24, 2016.